Kurio tablet 7 inch

Need help with your Kurio?

Many people can quickly resolve technical issues by checking our FAQ before contacting tech support. Please take a look and see if that speeds things up for you.

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press on the icon located at the right corner to show the toolbar and press on the blue cube

Then select Child mode activate

then login with your parental password

You will be back to the default launcher

WARNING: a factory reset will erase all the content on the internal memory of your tablet, including all apps, games and files you save in this internal area. To keep your files, please move it to the external SD card first.

press on the icon located in the bottom right corner to show the toolbar and press on the blue cube

Go to “Android Settings”

“System”

“Reset Options”

then tap on “Erase all data (factory reset)

and finally tap on “erase all data”.

Your tablet pine code/password will be asked to confirm the reset

All the preloaded apps have to be downloaded first. These apps display highlighted in blue, tap the icon to download.

The child profile can be created during the initial setup or after clicking on the Child’ mode Activation.

No, there is no HDMI port on the Kurio Tablet. However, you can connect your tablet to a Smart TV using the Wi-Fi connection, or if you use a Google Chromecast you can connect it by using the Google Home app.

Enter Kurio Genius by touching the bottom left icon twice, then login with your parental password

You are now in Kurio Genius, where you can setup the child account with app management, time control, web filtering…

If you have lost or forgotten your password, you must visit the google website:

https://accounts.google.com/signin/recovery

If you don’t get a password reset email, please:

– Check your Spam or Bulk Mail folders

– Add noreply@google.com to your address book

– Check all email addresses you may have used to sign up or sign in to your account

– To request another recovery email, follow the steps under account recovery

If after all these steps, you still cannot recover your Google password, contact Google support.

If a Wi-Fi connection was not established during initial tablet set-up, please follow the below steps:

Enter Wi-Fi parameters by sliding down the Android drop-down menu from the top of the tablet screen
The drop-down menu displays a Wi-Fi icon. If you press it once, this will switch on/off the Wi-Fi tablet receiver
If you press the name of the Wi-Fi under the icon, the hotspots screen will appear. Select your desired Wi-Fi network from the list to complete set-up.

You can also access setup Wi-Fi from the Child mode by choosing android settings after tapping on the bottom right corner icon then android settings:

Setting up your Kurio tablet

1 tablet
1 Silicon Bumper/Protective cover
1 USB cable
A quick setup guide

You may receive updates from Kurio automatically or you can check manually for new updates.

To check manually enter the Kurio Genius screen by touching the bottom left blue icon twice, then enter your password:

In Kurio Genius, select Customer Care and tap on Software Update.

If there is an available update the download will start immediately and this screen will be displayed:

To accelerate the download process, keep the tablet close to the Wi-Fi hotspot.

Before you proceed, please read the important information below:

During the process, please keep your device plugged in to a power source at all times.
During the process, do not? switch off the device using the Power button.
During the process, do not perform any other activity on the device.
Your data and applications will not be affected by the process, but in the event of a problem with the upgrade, it is highly recommended that you backup your important personal files before proceeding.

Yes, please download the Android file transfer software (link: https://www.android.com/filetransfer/ ).

Once installed the mac will recognize the tablet.

If your tablet displays the instore demo video and requires a password, you have been given a tablet that is in store-mode and requires technical support, please visit www.kurioworld.com, Select Support, tablet model and then select contact the technical support.

Android Go 13 only allows the creation of one profile per device.

You may receive updates from Kurio automatically or you can check manually for new updates.

There are two available stores which are pre-installed on the tablet:

Google Play
Kidoz store

The Google Play Store is not authorized by default on the child profile. If you want to authorize access to the Google Play Store, enter Kurio Genius by touching the bottom left icon twice, then login with your parental password and select the Google play store icon.

The Google Play Store is then accessible on the child profile from the “All apps” tab.

The Kidoz Store is available by default in the Child profile.

App-related Questions

For all third-party apps, please contact the app developer via the app store or via the app. There is usually a help button in the app itself, or you can ask for support through their website.

You can add more apps with the Google play store and Kidoz Store.

The Google Play Store is not authorized by default on the child profile. If you want to allow the Google play Store, please follow the Which store can I use to download new content? Section of the FAQ.

The tablet is running android Go (13) meaning that a micro SD card can be used as internal storage to install apps and save app data.

Insert Micro SD card
Select: “Use as internal storage”
The system will then ask if you want to move data to new storage. Please choose “Move Now”.

WARNING: While it’s formatting, do not remove the SD card. If you choose to use micro SD card as the internal storage, the Android system will format it in a way that it won’t be recognized by other devices.

The micro SD card should not be removed from the device. In case you remove it, the device and apps may not function correctly. To fix this, please re-insert the existing micro SD card.

ADVICE:

the micro-SD card should be no bigger than 32Gb in capacity
if you have a message such as “Your SD Card is slow…”, try to avoid using the SD Card as it will impact the performance of the tablet. Advice: When you buy a SD Card, check the read/write speed.
some apps will not move to the SD card (this is the developers’ choice, not Kurio’s), in order to try to move it anyway to the SD Card, you have to go in Android Settings, then “Apps & notifications”, select the app that you want to move, then go in “Storage”, and finally tap on “Change”.

1^st Option:

To remove apps you don’t use any more, enter Kurio Genius by touching the bottom left icon twice, then login with your parental password as explained here
Go to App management:

Drag and drop the app in to the bin (the bin is at the top)

2^nd Option:

To remove apps you don’t want any more, in the child mode remain pressed on the app you want to delete, then a menu will appear, select uninstall app:
Then enter the parental password and confirm the removal.Note that if you remove one of our suggested apps, it will be still available to download, on the child mode.

Kurio Genius

enter Kurio Genius by touching the bottom left icon twice, then login with your parental password as explained here
in Kurio Genius tap on Time control

Then select authorized hours to set it up:

There can activate or inactivate this control, the tablet will be available for your child only during the authorized hours. To apply the same authorized hours for every day tap on the 3 little dots on the right of the screen.

Select daily time limit to set it up:

Here is an example of the time limit your child can use the tablet during the authorized hours.

To apply the same time limit for every day, tap on the 3 little dots on the right of the screen.

Select homework time to set it up:

Here you setup an homework time where the tablet can be blocked, or not blocked but with homework time authorized app

Enter Kurio Genius by touching the bottom left icon twice, then login with your parental password as explained here
On the Kurio Genius menu go to app management to allow or block apps:

Here you can choose which apps will be available for the child mode by tapping on an app a menu will appear:

You can authorize the app, unauthorize the app, or authorize it for homework time, you can even put a day time limit use for every app.
or block for this profile.
All allowed apps (with a green tick) will appear on the child profile’s interface. All blocked apps (with a red cross) will not appear on the profile interface.

Enter Kurio Genius by touching the bottom left icon twice, then login with your parental password as explained here
The main screen of Kurio Genius displays web setting information for the child. Press the “web access” title to configure:

This will give you two options for web access:

Web filters: This allows you to filter websites by category. Default settings are based on the age of your child. Our advanced filtering system allows users to browse the web safely by blocking websites that may contain inappropriate content according to the age of the child. You can also customize web filtering by switching to “custom parameters” at the bottom of the screen and activating or disabling the filter’s shield for each category giving the care giver enhanced control over the child’s internet access. You can still use the preset parameters anytime by pressing “Set to current age”.
Web list: This section allows you to block or authorize specific websites. You have to write in this way (example with http://www.google.com) : google.com

WARNING: These filters will only be functional on the “Kurio Browser” app.

Enter Kurio Genius by touching the bottom left icon twice, then you are then requested to login. Tap instead on “I forgot my password”, and follow the instructions.

Enter Kurio Genius by touching the bottom left icon twice, then login with your parental password as explained here
once in the Kurio Genius choose the “change password” option:

Enter Kurio Genius by touching the bottom icon twice, then login with your parental password as explained here
On the left of the screen you will see the option to change the child information

During the initial tablet setup, you have to enter your Google Account Password, and then a Parental Password.
The Google password is used during setup to access the Google Play store and to secure access to the tablet.
The second password is used to secure access to the KURIO Genius parental control dashboard, which allows you to manage settings and tablet access for your child.