Need help with your Kurio SNAP?

Many people can quickly resolve technical issues by checking our FAQ before contacting tech support. Please take a look and see if that speeds things up for you.

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FAQ

Frequently Asked Questions, Troubleshooting, and More!

Documents & Manuals

User Manual

Warranty Policy

FAQ

Connection & File Sharing

No, there is no bluetooth connection

Yes it is possible, you must install the KURIO Snap app on your tablet or smartphone and use the WIFI connection

For devices runing Android (4.4 or later):<br />
Download the Kurio Snap app on the Google Play Store on your smartphone or tablet<br />
• Activate the wifi and the hotspot on your Kurio Snap<br />
• Activate wifi on your smartphone or tablet<br />
• Then launch the Kurio Snap application (a scan will start)<br />
• Wait until your Kurio Snap appears in the selection<br />
• Select your Kurio snap, you can start sharing files in your Kurio snap gallery.<br />
<br />
For devices running IOS (IOS10 or later)<br />
• Download the Kurio Snap application from the Apple App Store<br />
• Activate the wifi and the hotspot on your Kurio Snap<br />
• Activate wifi on your iPhone or iPad<br />
• Go to the wifi setting of your iPhone or iPad<br />
• Find the network from your Kurio Snap and select the snap wifi.<br />
• Accept the new network and enter the default password that you can find in the manual of your Kurio Snap<br />
• Now launch the Kurio Snap application (a scan will start)<br />
• Wait until your Kurio Snap appears in the selection<br />
• Select your Kurio snap, you can start sharing files in the gallery of your Kurio Snap<br />
To share Kurio Snap files with Kurio Snap:<br />
• Enable wifi on both Kurio Snap<br />
• Activate the hotspot on only one of the Kurio Snap<br />
• Wait until the Kurio Snap network name appears with the hotspot activated and select it<br />
• Once connected, you can share the contents of your Kurio Snap gallery.<br />
<br />

General settings

This setting is not available, the Kurio Snap goes to standby after 40 seconds and turns off after 2 minutes.

Use the – and + buttons next to the photo shutter. (These buttons are also used to zoom in photo mode)

To adjust the brightness you have to go in the settings of the device, then press the 4th button from the right, you will find the brightness adjustment.

To turn off a frozen Kurio Snap you can use the reset button next to the micro USB port on the right side of the device.<br />
To reset the Kurio Snap to factory defaults, press the home button and the button to take the photos and keep them pressed until you are prompted to reset the Kurio Snap.<br />

Kurio Snap Application on Phone & Tablet

Yes it is available on the Play store of Google

Yes it is available on Apple app store

Yes it is

Photo printing

You can print your photos by connecting your Kurio Snap directly to your printer with a usb cable. You will need to use a compatible printer, ie a printer with a USB port, an lcd screen and navigation buttons.

Warning: depending on some printers you will need choose the 16:9 printing format to print the photo of the photo booth.

Your printer must be PictBridge compliant, here is a list of compatible products.

You can connect your Kurio Snap to your computer and print your photos from it.

Other questions

Yes you can insert an SD card (up to 32 GB Fat 32 memory format) into the port on the right side of the device.

No it is not included with the Kurio Snap.

The screen is 4.3 inches

It is not possible to add applications or games to the Kurio Snap.

No, you do not need the Internet to use the Kurio Snap.

No it can not be connected to the internet, Wifi is used only to connect the Kurio Snap to other.

Yes it is.

By default, pictures and videos are stored on the internal memory. This memory is 300 MB.

The battery last between a range of 2 to 4 hours.

Only the Mp4 format is recognized by the application

Only videos up to 1080p and less than 50 MB can be sent

Slideshows use a file format only recognized by the Kurio Snap application

You have to launch a video in the application once before launching your slideshow

Check if your music files are present in the music folder