Need help with your Kurio SNAP?

Many people can quickly resolve technical issues by checking our FAQ before contacting tech support. Please take a look and see if that speeds things up for you.

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FAQ

Frequently Asked Questions, Troubleshooting, and More!

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User Manual

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FAQ

Connection & File Sharing

Can the device connect to Bluetooth?
Is it possible to connect the KURIO Snap to a tablet or a smartphone to share photos & videos?
How do you connect your device to a tablet or a smartphone via WIFI?
Can the device connect to Bluetooth?

No, there is no bluetooth connection

Is it possible to connect the KURIO Snap to a tablet or a smartphone to share photos & videos?

Yes it is possible, you must install the KURIO Snap app on your tablet or smartphone and use the WIFI connection

How do you connect your device to a tablet or a smartphone via WIFI?

For devices runing Android (4.4 or later):<br />
Download the Kurio Snap app on the Google Play Store on your smartphone or tablet<br />
• Activate the wifi and the hotspot on your Kurio Snap<br />
• Activate wifi on your smartphone or tablet<br />
• Then launch the Kurio Snap application (a scan will start)<br />
• Wait until your Kurio Snap appears in the selection<br />
• Select your Kurio snap, you can start sharing files in your Kurio snap gallery.<br />
<br />
For devices running IOS (IOS10 or later)<br />
• Download the Kurio Snap application from the Apple App Store<br />
• Activate the wifi and the hotspot on your Kurio Snap<br />
• Activate wifi on your iPhone or iPad<br />
• Go to the wifi setting of your iPhone or iPad<br />
• Find the network from your Kurio Snap and select the snap wifi.<br />
• Accept the new network and enter the default password that you can find in the manual of your Kurio Snap<br />
• Now launch the Kurio Snap application (a scan will start)<br />
• Wait until your Kurio Snap appears in the selection<br />
• Select your Kurio snap, you can start sharing files in the gallery of your Kurio Snap<br />
To share Kurio Snap files with Kurio Snap:<br />
• Enable wifi on both Kurio Snap<br />
• Activate the hotspot on only one of the Kurio Snap<br />
• Wait until the Kurio Snap network name appears with the hotspot activated and select it<br />
• Once connected, you can share the contents of your Kurio Snap gallery.<br />
<br />

General settings

How do I set the sleep time?
How do I adjust the sound level of the unit
How do I adjust the brightness?
How do I reset the unit?
How do I set the sleep time?

This setting is not available, the Kurio Snap goes to standby after 40 seconds and turns off after 2 minutes.

How do I adjust the sound level of the unit

Use the – and + buttons next to the photo shutter. (These buttons are also used to zoom in photo mode)

How do I adjust the brightness?

To adjust the brightness you have to go in the settings of the device, then press the 4th button from the right, you will find the brightness adjustment.

How do I reset the unit?

To turn off a frozen Kurio Snap you can use the reset button next to the micro USB port on the right side of the device.<br />
To reset the Kurio Snap to factory defaults, press the home button and the button to take the photos and keep them pressed until you are prompted to reset the Kurio Snap.<br />

Kurio Snap Application on Phone & Tablet

Is the application available on Android?
Is the application available on iPhone?
Is the app Free?
Is the application available on Android?

Yes it is available on the Play store of Google

Is the application available on iPhone?

Yes it is available on Apple app store

Is the app Free?

Yes it is

Photo printing

How do I print my photos?
How do I print if my printer is not compatible?
How do I print my photos?

You can print your photos by connecting your Kurio Snap directly to your printer with a usb cable. You will need to use a compatible printer, ie a printer with a USB port, an lcd screen and navigation buttons.

Warning: depending on some printers you will need choose the 16:9 printing format to print the photo of the photo booth.

Your printer must be PictBridge compliant, here is a list of compatible products.

How do I print if my printer is not compatible?

You can connect your Kurio Snap to your computer and print your photos from it.

Other questions

Can I use a micro SD card to extend memory?
Is a micro SD card supplied with the camera?
What is the size of the screen?
Can I add applications to the Kurio Snap?
Do I need internet to use the Kurio Snap?
Can the Kurio be connected to the internet?
Is the Kurio Snap compatible with Apple products?
Where are the photos and videos stored on the Kurio Snap?
How long does the battery last?
Why are my videos are not displaying on the Kurio Snap application?
Why can&rsquo;t I send a full HD video?
Why do slideshows not appear in the gallery on Android or in photos on IOS?
Why do I have no sound when I run a slideshow on an Apple device?
Why can&rsquo;t I play the music I added in my Kurio Snap
Can I use a micro SD card to extend memory?

Yes you can insert an SD card (up to 32 GB Fat 32 memory format) into the port on the right side of the device.

Is a micro SD card supplied with the camera?

No it is not included with the Kurio Snap.

What is the size of the screen?

The screen is 4.3 inches

Can I add applications to the Kurio Snap?

It is not possible to add applications or games to the Kurio Snap.

Do I need internet to use the Kurio Snap?

No, you do not need the Internet to use the Kurio Snap.

Can the Kurio be connected to the internet?

No it can not be connected to the internet, Wifi is used only to connect the Kurio Snap to other.

Is the Kurio Snap compatible with Apple products?

Yes it is.

Where are the photos and videos stored on the Kurio Snap?

By default, pictures and videos are stored on the internal memory. This memory is 300 MB.

How long does the battery last?

The battery last between a range of 2 to 4 hours.

Why are my videos are not displaying on the Kurio Snap application?

Only the Mp4 format is recognized by the application

Why can&rsquo;t I send a full HD video?

Only videos up to 1080p and less than 50 MB can be sent

Why do slideshows not appear in the gallery on Android or in photos on IOS?

Slideshows use a file format only recognized by the Kurio Snap application

Why do I have no sound when I run a slideshow on an Apple device?

You have to launch a video in the application once before launching your slideshow

Why can&rsquo;t I play the music I added in my Kurio Snap

Check if your music files are present in the music folder

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