{"id":7894,"date":"2024-08-28T15:43:14","date_gmt":"2024-08-28T15:43:14","guid":{"rendered":"https:\/\/kurioworld.com\/us\/?page_id=7894"},"modified":"2026-03-23T12:36:08","modified_gmt":"2026-03-23T12:36:08","slug":"kurio-smart-watch","status":"publish","type":"page","link":"https:\/\/kurioworld.com\/us\/support\/kurio-smart-watch\/","title":{"rendered":"Kurio SMART WATCH"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium full_height valign_center\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Need help with your Kurio?<\/h2>\n<p>Many people can quickly resolve technical issues by checking our FAQ before contacting tech support. Please take a look and see if that speeds things up for you.<\/p>\n<\/div><\/div><div class=\"w-separator size_large with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-iconbox iconpos_left style_circle color_secondary align_left\"><a href=\"#documents\" class=\"w-iconbox-link\" aria-label=\"Documents &amp; Manuals\"><div class=\"w-iconbox-icon\" style=\"font-size:28;\"><i class=\"fas fa-file\"><\/i><\/div><\/a><div class=\"w-iconbox-meta\"><h5 class=\"w-iconbox-title\"><a href=\"#documents\" class=\"w-iconbox-link\" aria-label=\"Documents &amp; Manuals\">Documents &amp; Manuals<\/a><\/h5><div class=\"w-iconbox-text\"><p>User Guide, Warranty Policy&#8230;<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><div class=\"w-iconbox iconpos_left style_circle color_secondary align_left\"><a href=\"#faq\" class=\"w-iconbox-link\" aria-label=\"FAQ\"><div class=\"w-iconbox-icon\" style=\"font-size:28;\"><i class=\"fas fa-question\"><\/i><\/div><\/a><div class=\"w-iconbox-meta\"><h5 class=\"w-iconbox-title\"><a href=\"#faq\" class=\"w-iconbox-link\" aria-label=\"FAQ\">FAQ<\/a><\/h5><div class=\"w-iconbox-text\"><p>Frequently Asked Questions, Troubleshooting, and More!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-iconbox iconpos_left style_circle color_secondary align_left\"><a href=\"#contact\" class=\"w-iconbox-link\" aria-label=\"Contact\"><div class=\"w-iconbox-icon\" style=\"font-size:28;\"><i class=\"fas fa-envelope\"><\/i><\/div><\/a><div class=\"w-iconbox-meta\"><h5 class=\"w-iconbox-title\"><a href=\"#contact\" class=\"w-iconbox-link\" aria-label=\"Contact\">Contact<\/a><\/h5><div class=\"w-iconbox-text\"><p>Technical Support, Sales Info, Media &amp; Marketing Inquiries<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium full_height valign_center\" id=\"documents\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Documents &amp; Manuals<\/h1>\n<\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-actionbox color_secondary controls_right\"><div class=\"w-actionbox-text\"><h4 class=\"w-actionbox-title\">User Manual<\/h4><\/div><div class=\"w-actionbox-controls\"><a class=\"w-btn us-btn-style_3 icon_atleft\" style=\"font-size:16px\" target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/kurioworld.com\/us\/wp-content\/uploads\/sites\/16\/2024\/01\/C23100US.pdf\"><i class=\"fas fa-download\"><\/i><span class=\"w-btn-label\">Download<\/span><\/a><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-actionbox color_light controls_right\"><div class=\"w-actionbox-text\"><h4 class=\"w-actionbox-title\">Warranty Policy<\/h4><\/div><div class=\"w-actionbox-controls\"><a class=\"w-btn us-btn-style_4 icon_atleft\" style=\"font-size:16px\" target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/kurioworld.com\/download\/warranty_policy_EN.pdf\"><i class=\"fas fa-download\"><\/i><span class=\"w-btn-label\">Download<\/span><\/a><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\" id=\"faq\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h1>FAQ<\/h1>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>Connection &amp; Pairing<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"h4f8\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-h4f8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What should I do if the watch cannot be found during pairing?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h4f8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>1) Check if the watch is powered on. Tap the watch button to see if the screen lights up. If not, charge the watch before trying to connect it;<br \/>\n2) Make sure the Bluetooth on your mobile phone is enabled;<br \/>\n3) Since there may be interference between wireless devices, place the watch as close to the phone as possible;<br \/>\n4) If the above steps still do not allow you to connect, try toggling the phone&#8217;s Bluetooth off and on or restart the phone.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w613\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-w613\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do I need to keep Bluetooth on and connected to the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w613\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The step count, sleep monitoring, alarm, do not disturb mode, and screen brightness functions do not require Bluetooth to be permanently enabled.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j703\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-j703\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I sync the data?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j703\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>1) Ensure the watch and phone are connected;<br \/>\n2) Make sure the phone is connected to a network.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>Firmware Updates &amp; Reset<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"td50\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-td50\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What should I do if the watch update fails?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-td50\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>1) During the firmware update process, if the update fails, the watch will reset itself. Once the watch reconnects, the system will attempt the firmware upgrade again;<br \/>\n2) Enable the Bluetooth on your phone and reopen the app to connect to the watch for the firmware upgrade.<\/p>\n<p>Note: Please make sure the watch is fully charged during the update, do not leave the app&#8217;s update page during the process, and keep the watch close to the phone.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"de48\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-de48\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I reset the watch to factory settings?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-de48\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To reset the watch to factory settings, go to the watch\u2019s settings menu and look for &#8216;Reset&#8217; or &#8216;Factory Reset&#8217;. Follow the on-screen instructions. If unavailable, you may be able to reset via the companion app.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"gf2f\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-gf2f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What should I do if the watch becomes unresponsive?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-gf2f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If the watch becomes unresponsive, try a forced restart by holding down the main button for 10\u201315 seconds. If this doesn\u2019t work, place the watch on its charger and try again.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>Charging &amp; Battery<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"z43c\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-z43c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I charge the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z43c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The charging time for the watch is approximately 1 to 2 hours. If the charging time is too long, please check if the charger (such as a USB hub) meets the standard (5V, more than 250mA). Additionally, ensure that the watch is properly inserted into the charger during the charging process.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"c552\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-c552\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How long does it take to charge the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c552\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The charging time for the watch is approximately 1 to 2 hours. If the charging time is too long, please check if the charger (such as a USB hub) meets the standard (5V, more than 250mA). Additionally, ensure that the watch is properly inserted into the charger during the charging process.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y64e\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-y64e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the average battery life under normal use?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y64e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Under typical usage, the watch battery lasts between 3 to 5 days. Battery life may vary depending on screen brightness, usage of Bluetooth, and enabled features.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q761\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-q761\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How can I extend the battery life?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q761\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To extend battery life, reduce screen brightness, limit background syncing, turn off Bluetooth when not needed, and close unused apps or features.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k856\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-k856\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Will the watch shut down automatically when battery is low?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k856\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, the watch will display a low battery warning and then power off automatically when the battery is critically low.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>App &amp; Compatibility<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"zed4\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-zed4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What app do I need to use with the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zed4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You need to download the official companion app KurioFit, available on the Google Play Store and Apple App Store.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"xfc8\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-xfc8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the app compatible with iOS and Android?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-xfc8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, the app is compatible with both Android and iOS operating systems.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e0d5\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-e0d5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the minimum Android\/iOS version required?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e0d5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The minimum required version is Android 7.0 or iOS 12.0.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>Features &amp; Settings<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"c5fa\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-c5fa\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What should I do if the time on the watch is inaccurate?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c5fa\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Once the app is connected to the watch, the current time on the phone is synchronized. If the watch hasn&#8217;t been synchronized with the app for an extended period, the current watch time may differ from the phone\u2019s time by 1 to 3 seconds. Reconnecting the watch will synchronize the time.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v707\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-v707\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I activate the sports mode on the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v707\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Once the watch is connected to the phone, activate the sports mode button on the device page. The watch&#8217;s sports mode will then be activated. When you raise your hand to view the screen, the watch will display the sports mode section.<\/p>\n<p>Note: In sports mode, make sure the watch screen lights up when you raise your hand, otherwise the watch won&#8217;t light up, and you won&#8217;t be able to see the sports mode.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"c7f7\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-c7f7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I change the watch face?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c7f7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can change the watch face by long-pressing the current face on the watch screen or by rotating the watch crown or using the KurioFit app to select from available options.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x909\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-x909\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I set an alarm directly from the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x909\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Go to the Alarm section on the app, tap on &#8216;Add&#8217; or the &#8216;+&#8217; symbol, then set the desired time and confirm.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ha00\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-ha00\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I enable or disable Do Not Disturb mode?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ha00\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Go to the settings section on the KurioFit app, then tap the &#8216;Do Not Disturb&#8217; icon to enable or disable the mode.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"nafb\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-nafb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I adjust the screen brightness manually?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nafb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Go to Settings on the KurioFit app, then find the &#8216;Display&#8217; or &#8216;Brightness&#8217; option and adjust the level as needed.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>Notifications<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"g219\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-g219\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why am I not receiving notifications on the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g219\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>There is no possibility to use the watch to read text messages or to make a phone call with it.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a316\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-a316\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can the watch vibrate on notifications? Can it be disabled?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a316\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, the watch vibrates when receiving Alarms or reaching goals. You can disable this via the Kurio Fit app.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>Durability &amp; Outdoor Use<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"i786\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-i786\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the watch waterproof? Can I use it in the rain or shower?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i786\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, the watch is water-resistant. However, it\u2019s not recommendedd to use the watch in the shower or for swimming.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s89a\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-s89a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the watch dust\/sand resistant?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s89a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>A:Yes, it is resistant to dust, but it is recommended to avoid exposing it to sand or fine particles for extended periods.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>Data &amp; Privacy<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"jcfd\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-jcfd\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are my personal data stored or shared with third parties?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jcfd\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>User data is stored securely and is not shared with third parties the data is only stored locally on the phone, please refer to the app\u2019s Privacy Policy for details.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"kde8\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-kde8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I permanently delete my personal data from the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-kde8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Perform a factory reset on the watch and delete the KurioFit app from your phone. This removes all personal data.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h3>Child Safety<\/h3>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-tabs FAQ_2023 accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"g26b\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-g26b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is there any parental control available on the watch?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g26b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, you can control access to the games via the KurioFit app<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p362\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-p362\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the watch suitable for children under 6 years old?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p362\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The watch is generally recommendedd for children aged 6 and above due to small parts and screen interaction. Always check product labeling.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:32px\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium full_height valign_center\" id=\"contact\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Contact Us<\/h1>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:60px\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_5 us_custom_49f317a8 icon_atleft\" href=\"https:\/\/kurioworld.com\/us\/support\/kurio-tablet-7-inch\/technical-support\/\"><i class=\"fas fa-cogs\"><\/i><span class=\"w-btn-label\">Technical Support<\/span><\/a><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_2 us_custom_49f317a8 icon_atleft\" href=\"https:\/\/kurioworld.com\/us\/contacts\/\"><i class=\"fas fa-shopping-bag\"><\/i><span class=\"w-btn-label\">Sales Support<\/span><\/a><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_2 us_custom_49f317a8 icon_atleft\" href=\"https:\/\/kurioworld.com\/us\/contacts\/\"><i class=\"fas fa-briefcase\"><\/i><span class=\"w-btn-label\">Marketing \/ Press<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:60px\"><\/div><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \" data-animation=\"bounceInUp\" data-animation-delay=\"03\" style=\"color:#edf0f2;font-size:120px;display:inline-block;\">\n\t<i class=\"Defaults-envelope-o\"><\/i>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Need help with your Kurio? 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