{"id":6991,"date":"2017-09-29T14:08:39","date_gmt":"2017-09-29T14:08:39","guid":{"rendered":"http:\/\/kurioworld.com\/us\/?page_id=6991"},"modified":"2023-01-11T09:11:01","modified_gmt":"2023-01-11T09:11:01","slug":"kurio-snap","status":"publish","type":"page","link":"https:\/\/kurioworld.com\/us\/support\/kurio-snap\/","title":{"rendered":"Kurio SNAP"},"content":{"rendered":"<section class=\"l-section wpb_row height_small color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 class=\"w-post-elm post_title us_custom_607cd7e8 entry-title color_link_inherit\">Kurio SNAP<\/h1><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><nav class=\"g-breadcrumbs us_custom_ea2be81a separator_icon align_right\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><div class=\"g-breadcrumbs-item\" itemscope itemprop=\"itemListElement\" itemtype=\"http:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/kurioworld.com\/us\/\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\"\/><\/div><div class=\"g-breadcrumbs-separator\"><i class=\"far fa-angle-right\"><\/i><\/div><div class=\"g-breadcrumbs-item\">Pages<\/div><\/nav><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium full_height valign_center\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Need help with your Kurio SNAP?<\/h2>\n<p>Many people can quickly resolve technical issues by\u00a0<strong><a href=\"#faq\">checking our FAQ<\/a><\/strong>\u00a0before contacting tech support. Please take a look and see if that speeds things up for you.<\/p>\n<\/div><\/div><div class=\"w-separator size_large with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-iconbox iconpos_left style_circle color_secondary align_left\"><a href=\"#documents\" class=\"w-iconbox-link\" aria-label=\"Documents &amp; Manuals\"><div class=\"w-iconbox-icon\" style=\"font-size:28;\"><i class=\"fas fa-file\"><\/i><\/div><\/a><div class=\"w-iconbox-meta\"><h5 class=\"w-iconbox-title\"><a href=\"#documents\" class=\"w-iconbox-link\" aria-label=\"Documents &amp; Manuals\">Documents &amp; Manuals<\/a><\/h5><div class=\"w-iconbox-text\"><p>User Guide, Warranty Policy&#8230;<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-iconbox iconpos_left style_circle color_secondary align_left\"><a href=\"#contact\" class=\"w-iconbox-link\" aria-label=\"Contact\"><div class=\"w-iconbox-icon\" style=\"font-size:28;\"><i class=\"fas fa-envelope\"><\/i><\/div><\/a><div class=\"w-iconbox-meta\"><h5 class=\"w-iconbox-title\"><a href=\"#contact\" class=\"w-iconbox-link\" aria-label=\"Contact\">Contact<\/a><\/h5><div class=\"w-iconbox-text\"><p>Technical Support, Sales Info, Media &amp; Marketing Inquiries<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-iconbox iconpos_left style_circle color_secondary align_left\"><a href=\"#faq\" class=\"w-iconbox-link\" aria-label=\"FAQ\"><div class=\"w-iconbox-icon\" style=\"font-size:28;\"><i class=\"fas fa-question\"><\/i><\/div><\/a><div class=\"w-iconbox-meta\"><h5 class=\"w-iconbox-title\"><a href=\"#faq\" class=\"w-iconbox-link\" aria-label=\"FAQ\">FAQ<\/a><\/h5><div class=\"w-iconbox-text\"><p>Frequently Asked Questions, Troubleshooting, and More!<\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium full_height valign_center\" id=\"documents\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Documents &amp; Manuals<\/h1>\n<\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-actionbox color_secondary controls_right\"><div class=\"w-actionbox-text\"><h4 class=\"w-actionbox-title\">User Manual<\/h4><\/div><div class=\"w-actionbox-controls\"><a class=\"w-btn us-btn-style_3 icon_atleft\" style=\"font-size:22\" target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/kurioworld.com\/us\/wp-content\/uploads\/sites\/16\/2023\/01\/Kurio_SNAP_UserManual_US.pdf\"><i class=\"fas fa-download\"><\/i><span class=\"w-btn-label\">Download<\/span><\/a><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-actionbox color_light controls_right\"><div class=\"w-actionbox-text\"><h4 class=\"w-actionbox-title\">Warranty Policy<\/h4><\/div><div class=\"w-actionbox-controls\"><a class=\"w-btn us-btn-style_4 icon_atleft\" style=\"font-size:16px\" target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/kurioworld.com\/us\/wp-content\/uploads\/sites\/16\/2023\/01\/warranty_policy.pdf\"><i class=\"fas fa-download\"><\/i><span class=\"w-btn-label\">Download<\/span><\/a><\/div><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\" id=\"faq\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>FAQ<\/h1>\n<\/div><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h2>Connection &amp; File Sharing<\/h2>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"nc91\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nc91\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can the device connect to Bluetooth?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nc91\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>No, there is no bluetooth connection<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ld31\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ld31\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is it possible to connect the KURIO Snap to a tablet or a smartphone to share photos &amp;amp; videos?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ld31\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes it is possible, you must install the KURIO Snap app on your tablet or smartphone and use the WIFI connection<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"se29\"><button class=\"w-tabs-section-header\" aria-controls=\"content-se29\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do you connect your device to a tablet or a smartphone via WIFI?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-se29\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For devices runing Android (4.4 or later):&lt;br \/&gt;<br \/>\nDownload the Kurio Snap app on the Google Play Store on your smartphone or tablet&lt;br \/&gt;<br \/>\n\u2022 Activate the wifi and the hotspot on your Kurio Snap&lt;br \/&gt;<br \/>\n\u2022 Activate wifi on your smartphone or tablet&lt;br \/&gt;<br \/>\n\u2022 Then launch the Kurio Snap application (a scan will start)&lt;br \/&gt;<br \/>\n\u2022 Wait until your Kurio Snap appears in the selection&lt;br \/&gt;<br \/>\n\u2022 Select your Kurio snap, you can start sharing files in your Kurio snap gallery.&lt;br \/&gt;<br \/>\n&lt;br \/&gt;<br \/>\nFor devices running IOS (IOS10 or later)&lt;br \/&gt;<br \/>\n\u2022 Download the Kurio Snap application from the Apple App Store&lt;br \/&gt;<br \/>\n\u2022 Activate the wifi and the hotspot on your Kurio Snap&lt;br \/&gt;<br \/>\n\u2022 Activate wifi on your iPhone or iPad&lt;br \/&gt;<br \/>\n\u2022 Go to the wifi setting of your iPhone or iPad&lt;br \/&gt;<br \/>\n\u2022 Find the network from your Kurio Snap and select the snap wifi.&lt;br \/&gt;<br \/>\n\u2022 Accept the new network and enter the default password that you can find in the manual of your Kurio Snap&lt;br \/&gt;<br \/>\n\u2022 Now launch the Kurio Snap application (a scan will start)&lt;br \/&gt;<br \/>\n\u2022 Wait until your Kurio Snap appears in the selection&lt;br \/&gt;<br \/>\n\u2022 Select your Kurio snap, you can start sharing files in the gallery of your Kurio Snap&lt;br \/&gt;<br \/>\nTo share Kurio Snap files with Kurio Snap:&lt;br \/&gt;<br \/>\n\u2022 Enable wifi on both Kurio Snap&lt;br \/&gt;<br \/>\n\u2022 Activate the hotspot on only one of the Kurio Snap&lt;br \/&gt;<br \/>\n\u2022 Wait until the Kurio Snap network name appears with the hotspot activated and select it&lt;br \/&gt;<br \/>\n\u2022 Once connected, you can share the contents of your Kurio Snap gallery.&lt;br \/&gt;<br \/>\n&lt;br \/&gt;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:32px\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h2>General settings<\/h2>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"x1ec\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x1ec\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I set the sleep time?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x1ec\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>This setting is not available, the Kurio Snap goes to standby after 40 seconds and turns off after 2 minutes.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h279\"><button class=\"w-tabs-section-header\" aria-controls=\"content-h279\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I adjust the sound level of the unit<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h279\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Use the &#8211; and + buttons next to the photo shutter. (These buttons are also used to zoom in photo mode)<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k30a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k30a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I adjust the brightness?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k30a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To adjust the brightness you have to go in the settings of the device, then press the 4th button from the right, you will find the brightness adjustment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r39b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r39b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I reset the unit?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r39b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To turn off a frozen Kurio Snap you can use the reset button next to the micro USB port on the right side of the device.&lt;br \/&gt;<br \/>\nTo reset the Kurio Snap to factory defaults, press the home button and the button to take the photos and keep them pressed until you are prompted to reset the Kurio Snap.&lt;br \/&gt;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:32px\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h2>Kurio Snap Application on Phone &amp; Tablet<\/h2>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"t6c4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t6c4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the application available on Android?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t6c4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes it is available on the Play store of Google<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q759\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q759\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the application available on iPhone?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q759\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes it is available on Apple app store<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g7df\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g7df\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the app Free?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g7df\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes it is<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:32px\"><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h2>Photo printing<\/h2>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"kacf\"><button class=\"w-tabs-section-header\" aria-controls=\"content-kacf\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I print my photos?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-kacf\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can print your photos by connecting your Kurio Snap directly to your printer with a usb cable. You will need to use a compatible printer, ie a printer with a USB port, an lcd screen and navigation buttons.<\/p>\n<p>Warning: depending on some printers you will need choose the 16:9 printing format to print the photo of the photo booth.<\/p>\n<p>Your printer must be PictBridge compliant, <a href=\"https:\/\/support.hp.com\/us-en\/document\/c00601939\" target=\"_blank\" rel=\"noopener noreferrer\">here is a list of compatible products<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"vb60\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vb60\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I print if my printer is not compatible?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vb60\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can connect your Kurio Snap to your computer and print your photos from it.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>&#8230;<\/h1>\n<\/div><\/div><div class=\"wpb_text_column Orange\"><div class=\"wpb_wrapper\"><h2>Other questions<\/h2>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"ef24\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ef24\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I use a micro SD card to extend memory?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ef24\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes you can insert an SD card (up to 32 GB Fat 32 memory format) into the port on the right side of the device.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"nfcc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nfcc\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is a micro SD card supplied with the camera?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nfcc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>No it is not included with the Kurio Snap.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u05e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u05e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the size of the screen?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u05e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The screen is 4.3 inches<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y0f5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y0f5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I add applications to the Kurio Snap?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y0f5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>It is not possible to add applications or games to the Kurio Snap.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g17d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g17d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do I need internet to use the Kurio Snap?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g17d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>No, you do not need the Internet to use the Kurio Snap.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u1fe\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u1fe\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can the Kurio be connected to the internet?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u1fe\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>No it can not be connected to the internet, Wifi is used only to connect the Kurio Snap to other.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q27b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q27b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is the Kurio Snap compatible with Apple products?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q27b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes it is.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"a2ff\"><button class=\"w-tabs-section-header\" aria-controls=\"content-a2ff\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Where are the photos and videos stored on the Kurio Snap?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-a2ff\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>By default, pictures and videos are stored on the internal memory. This memory is 300 MB.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u37c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u37c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How long does the battery last?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u37c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The battery last between a range of 2 to 4 hours.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o428\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o428\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why are my videos are not displaying on the Kurio Snap application?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o428\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Only the Mp4 format is recognized by the application<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k4f1\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k4f1\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why can&amp;rsquo;t I send a full HD video?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k4f1\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Only videos up to 1080p and less than 50 MB can be sent<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"l5a7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-l5a7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why do slideshows not appear in the gallery on Android or in photos on IOS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-l5a7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Slideshows use a file format only recognized by the Kurio Snap application<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s62c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-s62c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why do I have no sound when I run a slideshow on an Apple device?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s62c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You have to launch a video in the application once before launching your slideshow<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x6b6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x6b6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Why can&amp;rsquo;t I play the music I added in my Kurio Snap<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x6b6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Check if your music files are present in the music folder<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium full_height valign_center\" id=\"contact\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1>Contact Us<\/h1>\n<\/div><\/div><div 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