First, do a factory reset.
Then, during the initial setting of the tablet (language selection, etc.), do NOT select any lock screen for the tablet (password, PIN, pattern or other), you can press ‘skip’ at this step. Please note that this lock is not necessary since the parent area is already password-protected.

If you want to add a lock screen anyway, you have to first proceed to 2 updates before doing so.
1. Update the ROM by going to Android Settings> System> Advanced> Update> Check for updates
2. An update of the Kurio system applications by going to Kurio Genius> Customer Support> Software update

Then go to Kurio Genius > Android Settings > Lock Screen to set it for the tablet

The Google Assistant is already installed. To set it up, long press on the home button and wait until Google Assistant opens or press on the Assistant GO icon. For further information visit the Google Assistant website:

https://assistant.google.com/intl/en_us/

Press the wheel on the bottom right corner then press ‘Deactivate Child Mode’ icon and enter your parent account password to exit child mode.

Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and login with your parental password. You are now in Kurio Genius mode.
Then follow this path ‘Android Settings’, ‘System’, ‘Reset Options’, then ‘Erase all data’ and finally ‘Reset Tablet’.
Be aware this will erase all data and apps.

Some preloaded apps with a blue icon have to be downloaded first before use.

A child profile can be created during the first setup or after clicking on the Child’s mode Activation icon.

No, there is no HDMI port on the Kurio Tablet.

Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and log in with your parental password. You are now in Kurio Genius mode.
From here you can set up the child account with app management, time control, web filtering…

If you have lost or forgotten your password, you must visit the google website:
https://accounts.google.com/signin/recovery
If you don’t get a password reset email, please:
– Check your Spam or Bulk Mail folders
– Add noreply@google.com to your address book
– Check all email addresses you may have used to sign up or sign in to your account
– To request another recovery email, follow the steps under account recovery
If after all these steps, you still cannot recover your Google password, contact Google support.

If a Wi-Fi connection was not established during first tablet setup, please follow the below steps:
Enter Wi-Fi parameters by sliding down the Android drop-down menu from the top of the screen.
The drop-down menu displays a Wi-Fi icon. If you press it once, this will switch on/off the Wi-Fi tablet receiver.
If you press the name of the Wi-Fi under the icon, the hotspots screen will appear. Select your desired Wi-Fi network from the list to complete set-up.
You can also access setup Wi-Fi from the Kurio Genius dashboard by choosing the android settings option and by selecting the desired Wi-Fi network.

1 Tablet
1 Silicone bumper/protective cover
1 USB adaptor
1 USB cable
A quick setup guide

You may receive updates from Kurio automatically or you can check for new updates manually.
Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and login with your parental password. You are now in Kurio Genius mode.

In Kurio Genius, select ‘Customer Care’ and press ‘Software Update’.
To accelerate the download process, keep the tablet close to the Wi-Fi hotspot.
Before you proceed, please read the important information below:
– Please keep your device plugged in to a power source at all times.
– Do not perform any other activity on the device and do not turn off the tablet.
Your data and applications shall not be affected by the process, however it is highly recommended that you backup your important personal files before proceeding.

If a Wi-Fi connection was not established during first tablet setup, please follow the below steps:
Enter Wi-Fi parameters by sliding down the Android drop-down menu from the top of the screen.
The drop-down menu displays a Wi-Fi icon. If you press it once, this will switch on/off the Wi-Fi tablet receiver.
If you press the name of the Wi-Fi under the icon, the hotspots screen will appear. Select your desired Wi-Fi network from the list to complete set-up.
You can also access setup Wi-Fi from the Kurio Genius dashboard by choosing the android settings option and by selecting the desired Wi-Fi network.

Yes, please download the Android file transfer software (link : https://www.android.com/filetransfer/ ). Once installed the Mac computer will recognise the tablet.

If your tablet displays the in-store demo video and requires a password, your tablet is in store-mode and requires technical support, please visit www.kurioworld.com, select ‘Support’, choose tablet model and then select contact the technical support.

There are two apps stores pre-installed on the tablet:
– Google Play store
– Kidoz store
The Google Play Store is not authorized by default on the child profile. If you want to authorize access to the Google Play Store, open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and log in with your parental password. Go to ‘App management’ and tick the Google play store icon to unblock it.
The Google Play Store is then accessible on the child profile from the “All apps” tab.
The Kidoz Store is available by default in the Child profile (bottom left-hand corner or in the “All apps” tab).

For all third party apps, please contact the app developer via the app store or via the app. There is usually a help button in the app itself, or you can ask for support through their website.

You can download more apps with Google play store and Kidoz Store.
The Google Play Store is accessible on the child profile from the “All apps” tab after it’s authorized from App Management menu.
The Kidoz Store is available by default in the Child profile (bottom left-hand corner of the screen or in the “All apps” tab).

The tablet is running on Android 10 Go Edition, it means that a micro SD card can be used as internal storage to install apps and save app data.
Insert a Micro SD card, Select: ‘Use as internal storage’
The system will then ask if you want to move data to new storage. Please choose ‘Move Now’
WARNING: While it’s formatting, do not remove the SD card. If you choose to use micro SD card as the internal storage, the Android system will format it in a way that it won’t be recognised by other devices.
The micro SD card should not be removed from the device. In case you remove it, the device and apps may not function correctly. To fix this, please re-insert the existing micro SD card.
ADVICE:
The micro SD card should be no bigger than 128GB in capacity.
If you have a message such as ‘Your SD Card is slow…’, try to avoid using the SD Card as it will impact the performance of the tablet. Advice: When you buy an SD Card, check the read/write speed.
Note that some apps will not move to the SD card (this is the developers’ choice, not Kurio’s), in order to try to move it anyway to the SD Card, you have to go into ‘Android Settings’, then ‘Apps & notifications’, select the app that you want to move, then go to ‘Storage’ and finally tap on ‘Change’.

1st Option:
To remove apps you don’t use any more, open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and login with your parental password. You are now in Kurio Genius mode.
Go to ‘App management’
Drag and drop the app in to the bin (the bin is at the top)

2nd Option:
To remove apps you don’t want any more, open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and login with your parental password. You are now in Kurio Genius mode.
Go to ‘Android settings’, press ‘Apps and notifications’ option, then ‘See all apps’
Select the app you want to remove on the list and press uninstall.
Note that if you remove one of our pre-loaded apps, it will be still available for download later, on the Kurio menu (home).

Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and log in with your parental password. You are now in Kurio Genius mode. In the Kurio Genius, switch OFF the proximity sensor.

Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and log in with your parental password. You are now in Kurio Genius mode.
In Kurio Genius switch the time management on and choose the time slot allowed.
If you choose to setup the time management to daily, you will have to press the on/off button at the bottom right-hand corner of the screen or you will lose your setup.

Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and log in with your parental password. You are now in Kurio Genius mode.
On the Kurio Genius menu go to ‘App management’ to allow or block apps from the list: Tick the apps you want to allow or block.
All allowed apps (with a green tick) will appear on the child profile interface. All blocked apps (with a red cross) will not appear on the child profile interface.

Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and log in with your parental password. You are now in Kurio Genius mode.
The main screen of Kurio Genius displays web setting information for the child. Press the ‘web access’ title to configure. This will give you two options for web access:
– Web filtering: This allows you to filter websites by categories. Default settings are based on the age of your child. Our advanced filtering system allows users to browse the web safely by blocking websites that may contain inappropriate content according to the age of the child. You can also customise web filtering by switching to ‘custom parameters’ at the bottom of the screen and by activating or disabling the filter’s shield for each category. You can still use the preset parameters anytime by pressing ‘Set to current age’
– Web list: This section allows you to block or authorize specific websites. These need to written using the full URL as per this example for google.com: http://www.google.com
WARNING: These filters only works for the ‘Browser’ app.

Touch the wheel at the bottom right-hand corner of the screen, then press the bulb icon. You are then requested to log in. Press on ‘I forgot my password’ and follow the instructions.
Note: the serial number starts with ‘311111’ (located on tablet’s back) and you should write it in this way xxxx xxxx xxxx xxxxx xxx

Or alternatively follow these instructions for a direct Kurio Genius access

Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and log in with your parental password. You are now in Kurio Genius mode. Choose the ‘change password’ option.

Open Kurio Genius by touching the wheel at the bottom right-hand corner of the screen. Touch the bulb icon and log in with your parental password. You are now in Kurio Genius mode.
On the left hand corner of the screen you will see the option to change the child information .

During the initial tablet setup you have to enter your Google Account Password and then a Parental Password.
The Google password is used to setup access to the Google Play store and to secure access to the tablet (so is fully controlled by Google).
The second password is used to secure access to the KURIO Genius parental control dashboard, which allows you to manage settings and tablet access for your child.

Select the avatar icon to change the avatar, or the wallpaper icon to change the wallpaper. They are located at the bottom of the screen.

Drag and drop the app on top of the star ‘Add to favorites’ icon located at the top of the screen.